14-DAY REFUND PERIOD

At i Luv Wireless, we take pride in providing quality products at affordable prices and helpful and friendly service. We understand that in some cases the service you purchased may not fit your needs. No need to worry, we are happy to refund/exchange any service that does not meet your needs within 14 days of the purchase date. Your service MUST be unused. Proof of purchase must also be provided to be eligible for a full refund. Certain restrictions apply; please see the information listed below for full details.

ONLINE REFUND PROCEDURES

To return your service for a 100% refund of the service purchase price (excluding processing fees), you should follow the refund process here. You must be logged into your account to complete the refund process.

Changes to Refund Policy & Notification of Changes

We reserve the right to change or update this policy at any time by posting a notice on the Website that we are "Changing The Refund Policy". If the manner in which we use personally identifiable information changes, we will notify users by posting the changes on this Website. Any and all changes to The Refund Policy are effective immediately upon posting. The user's continued use of the Website and/or continued receipt of i Luv Wireless e-mails or Text Messages constitute an affirmative acknowledgement and acceptance by the user to the terms of the modified Refund Policy.